Monitoring Users in a Region

Prerequisites

You have logged in to the NetEco as a region administrator.

Context

• A user session refers to a connection between a user and the system. A session starts when the user logs in to the system and ends when the user logs out of the system. A user can generate multiple sessions.
• Multiple users can log in to the NetEco at the same time. The maximum number of login users is specified by the Max. online sessions parameter.
• User sessions in a region can be monitored only by region administrators.
• Users' personal information is not monitored during session monitoring.

Procedure

1. Choose System > System Management > User Management from the main menu.
2. In the navigation pane, choose Online Users.

   The status information about all online users in the region is displayed in the list.

   

   • Client Name indicates the name of the client where this session is generated.
   • Third-party users do not consume resource control items.

3. Click Monitor in the Operation column of the target user to view the status of the user.
   • The User Operations list displays only operations performed after the Online Users page is opened. Operations of the monitored users are updated in the User Operations list in real time.
   • Level indicates the risk level of an operation, including Risk, Minor, and Warning. The value of Level is the same as that recorded in operation logs.

4. When detecting that a user is performing risky operations, click Log Out in the Operation column of the user to forcibly log out the user.
   

   This operation involves user login status and may force a logout of logged-in users. Therefore, exercise caution when performing this operation.

5. To send a message to a user, click Send Message in the Operation column of the user.