Help Center/ Direct Connect/ FAQs/ Product Consultation/ How Do I Submit a Service Ticket?

Updated on 2022-07-12 GMT+08:00

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How Do I Submit a Service Ticket?

Log in to the management console.
In the upper right corner, choose Service Tickets > Create Service Ticket.
Figure 1 Service Tickets
Choose More Products, and click Direct Connect under Network.
Figure 2 Direct Connect
Select the service ticket type.
Figure 3 Select Subtype

When you submit a service ticket, selecting a ticket type can accelerate problem handling.
Figure 4 Ticket types

Parent topic: Product Consultation

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