Help Center/ Cloud Eye/ FAQs/ Product Usage/ Server Monitoring/ What Should I Do If There Are No GPU Monitoring Records?
Updated on 2025-06-20 GMT+08:00
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What Should I Do If There Are No GPU Monitoring Records?

If no GPU monitoring records are displayed on the OS monitoring page when you view server monitoring metrics, check whether your server supports GPUs. If your server supports GPUs and the driver is running properly, perform the following steps to upgrade the Agent to the Enhanced Edition:

  1. Uninstall the Agent Basic Edition.

    • Linux: Log in to a server and run the bash /usr/local/uniagent/script/uninstall.sh command.
    • Windows: In the C:\Program Files\uniagent\script directory where the Agent installation package is stored, double-click the uninstall.bat script.

  2. Install the Agent Enhanced Edition: Add .1 to the -t value in the installation command. For example, change -t a.b.c to -t a.b.c.1.
Table 1 Basic edition and enhanced edition of Cloud Eye Agent

Edition

Description

Basic Edition

Provides basic OS monitoring metrics, such as CPU, memory, disk, and NIC metrics, helping you improve system performance.

Generally, the version number consists of three digits, for example, 2.7.5.

Enhanced Edition

Provides GPU, NPU, and BMS hardware monitoring, in addition to the capabilities provided in the Basic Edition.

Generally, the version number consists of four digits, for example, 2.7.5.1.

CAUTION:

Install the Agent Enhanced Edition if you indeed need it because it collects more metrics, which may occupy more server resources.
Parent topic: Server Monitoring