Help Center/ Cloud Certificate Manager/ FAQs/ SSL Certificate Download, Installation, and Use/ SSL Certificate Use/ Issues Related to SSL Certificate Uploading
Updated on 2024-12-13 GMT+08:00
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Issues Related to SSL Certificate Uploading

If you encounter problems related to certificate uploading, use a specific solution based on your situation.

Which Format Is Required of a Certificate to Be Uploaded to SCM?

Currently, only certificates in the PEM format can be uploaded to SCM.

Certificates in other formats can be uploaded only after being converted into those in the PEM format. For details, see How Do I Convert a Certificate into the PEM Format?

Is the Use of Certificate on the Original Platform Affected After Uploading?

No. Uploading a certificate does not affect the use of it on the original platform.

Certificate uploading can be regarded as copying a local certificate to our platform. The copy operation does not affect the use of the certificate.

Why Is a Message Indicating That the Website Is Insecure After the Certificate Is Uploaded to SCM?

After a certificate is uploaded, you need to deploy the certificate on the corresponding cloud product and complete required configuration.

In SCM, you can deploy an SSL certificate to WAF, ELB, or CDN in just a few clicks. With SSL certificates, data access through the cloud products is more secure.

For details, see Deploying a Certificate.

What Is a Public Key and a Private Key?

You can upload a certificate and private key. Ensure that the private key matches the certificate. For details about public and private keys, see What Are Public and Private Keys?

Why Is a Non-Password-Protected Private Key Required?

To use an SSL certificate for a cloud service, ensure that the private key is not password-protected. For details about why is a non-password-protected private key required, see Why Is a Non-Password-Protected Private Key Required?.

Why Is a Message Indicating that the Certificate Chain Is Incomplete Displayed When I Configure HTTPS on CDN?

Ensure that the correct certificate file and certificate chain file are uploaded when pushing a certificate to a cloud service such as CDN, ELB, and WAF. When you configure HTTPS in CDN, a message is displayed indicating that the certificate chain is incomplete. For details about how to upload a certificate, see How Do I Upload a Certificate?

Parent topic: SSL Certificate Use