Troubleshooting a Custom Script Error

Application-consistent backup may fail due to custom script defects. In such conditions, open the /home/rdadmin/Agent/log/thirdparty.log file and view logs to locate the fault.

Figure 1 provides a log example recording a MySQL database freezing failure

Figure 1 Log example

18-09-13--22:30:10 in the first column records the logging time.

[30243] in the second column is the script PID.

[root] in the third column is the user who executes the script.

[INFO] or [ERROR] in the fourth column indicates the log level.

When a script invocation failure occurs, you can view the ERROR logs generated around the failure occurrence time to locate the fault. In Figure 1, the freezing fails because the MySQL database is in the frozen state and cannot be frozen again.