Help Center/ Video On Demand/ FAQs/ Notifications/ Why Can't I Receive Notifications After Configuring Event Notifications?

Updated on 2022-10-24 GMT+08:00

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Why Can't I Receive Notifications After Configuring Event Notifications?

Perform the following operations to locate the cause:

Check whether the server (subscription terminal) can be accessed.
Check whether the protocols are consistent. For example, if the URL for receiving messages uses HTTP and the server uses HTTPS, the subscription message cannot be received. In this case, change the protocol used by the URL for receiving messages to HTTPS.

If the problem persists, you are advised to submit a service ticket for technical support.

Parent topic: Notifications

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