Updated on 2026-10-26 GMT+08:00

Configuring Work Item Types

In addition to the preset system work item types, you can customize work item types as required and use them in projects associated with the corresponding work item type templates.

Constraints

The preset system work item types cannot be edited or deleted.

Prerequisites

You must have the permissions of the Tenant Administrator role. For details about how to assign the Tenant Administrator role to a user, see Creating a User Group and Assigning Permissions.

Creating a Work Item Type

  1. Access the CodeArts Req homepage and click .
  2. Choose All Account Settings.
  3. Choose Work Item Management > Basic Settings > Work Item Types. The preset work item types are displayed.
  4. Click New Work Item Type. In the displayed dialog box, set the work item type information. For details, see Table 1.

    Table 1 Parameters for creating a work item type

    Parameter

    Description

    Work Item Name

    Name of the new work item. The value must be unique.

    Work Item Prefix

    ID of the new work item. Only letters are supported. A maximum of 10 characters can be entered.

    Icon Color

    Color that identifies the new work item. If the colors displayed cannot meet your requirements, click More Color to set a custom color.

    Preview

    Work item type preview. It is automatically generated once the work item ID and color are set.

    Description

    Description of the new work item. This parameter is optional. Configure it as needed.

  5. Click Publish. The new work item type is displayed in the list.

    You can perform the following operations on a new work item.

    Table 2 Managing work item types

    Operation

    Description

    Edit work item type

    Click to modify the work item name and description.

    Delete work item type

    Click . In the displayed dialog box, enter the name of the work item to be deleted and click Delete.

    NOTE:

    If the current work item type has been associated with a work item type template, remove the current work item type from the Work Item Type Templates page and then delete it.