Help Center/ KooGallery/ User Guide/ Product Use/ Using a SaaS Product
Updated on 2025-04-08 GMT+08:00
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Using a SaaS Product

Using a SaaS Product That Involves Service Supervision

  1. After you successfully pay the order of a SaaS product that involves service supervision, go to the My KooGallery > Service Supervision page.

  2. Click View Details in the Operation column of the row containing the target order. On the details page that is displayed, view the application information.

  3. Alternatively, go to the My KooGallery > Purchased Apps page, click Resource Details on the right of the purchased product, and view its application information, basic information, and seller information on the details page.

  4. In the Application Information area, click the eye icon under Password to view and copy the initial password. Use the username and initial password to log in to the management URL and frontend URL. Then use the product by following the instructions provided in the product guide. If login fails or the product guide is unclear, contact the seller using the contact information displayed in the Seller Information area.

    Figure 1 Application information
    Figure 2 Seller information

Using a SaaS Product That Does Not Involve Service Supervision

  1. After you successfully pay the order of a SaaS product that does not involve service supervision, click Back to KooGallery Console, or go to the KooGallery homepage, point to the username in the upper right corner, and choose My KooGallery Apps from the drop-down list. The Purchased Apps page is displayed.

  2. Click Resource Details on the right of the purchased product. On the details page, view its application information, basic information, and seller information.

  3. In the Application Information area, click the eye icon under Password to view and copy the initial password. Use the username and initial password to log in to the management URL and frontend URL. Then use the product by following the instructions provided in the product guide. If login fails or the product guide is unclear, contact the seller using the contact information displayed in the Seller Information area.

    Figure 3 Application information

    Figure 4 Seller information

  • If you cannot find the order on the My KooGallery > Purchased Apps page after purchasing a SaaS product, go to the Orders > My Orders page in the Billing Center and check whether the product has been successfully purchased. If the purchase failed, the order will be automatically canceled. Contact the seller using the seller information provided on the product details page.
  • If a SaaS product involves service supervision, the order of the product will be displayed on the My KooGallery > Purchased Apps page only after the service flow is complete.
Parent topic: Product Use