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- What's New
- Service Overview
- Getting Started
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User Guide
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Detailed Instructions on Using Teleport
- Process
- Logging In to DES Console
- Creating a Bucket
- Creating a Teleport-based DES Order
- Receiving Teleport and Connecting Cables
- Copying Data
- Downloading and Importing the Signature File
- Powering Off and Packing Teleport
- Sending Back the Teleport
- Starting Data Transmission
- Viewing Data Transmission Results
- Detailed Instructions on Using Disks
- Managing DES Orders
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Detailed Instructions on Using Teleport
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FAQs
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About the Service
- What Is DES?
- What Are the Advantages of DES Over the Internet in Data Transmission?
- What Are the Scenarios to Which DES Is Applicable?
- In What Conditions Is DES Recommended?
- Is the Data Volume Limited for DES?
- Where Is Data Uploaded by DES Stored?
- What Information Is Contained in the DES Transmission Report?
- What Are the Requirements for Disks by Disk-based DES?
- What Is Teleport?
- In What Conditions Is Teleport Recommended?
- What Are the Advantages of Teleport-based Transmission?
- What Is the Storage Capacity of a Teleport?
- What Is the Difference Between the Source Data Parameter and teleportshare?
- Can DES Provide Data Export Service?
- How Long Does It Take to Ship a Teleport?
- How Long Does It Take for My Data to Migrate to Huawei Cloud After I Have Created a DES Order?
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Operations
- How Do I Subscribe to DES?
- Why Do I Need to Create OBS Destination Buckets When Using DES?
- Can I Post Several Disks with One Service Order?
- Can I Cancel a Submitted DES Order?
- How Do I Use a Teleport?
- In What Conditions Will I Be Notified by SMS Text Messages?
- How Can I Start Uploading Data After My Disk or Teleport Has Been Mounted?
- Does the Data Directory Structure Change After Data Is Uploaded to OBS Using DES?
- What Can I Do if the Device Is Damaged During DES Delivery?
- For Disk-based DES, How Do I Send a Disk?
- In Which Statuses Can a Service Order Be Modified?
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Service Order Status
- How Can I Obtain the Status of a DES Service Order?
- What Are the Possible Statuses of a Disk-based Service Order?
- What Are the Possible Statuses of a Teleport-based Service Order?
- What Does Disk to be sent Mean?
- What Does Expired Mean?
- What Does Service order canceled Mean?
- What Does Access key (AK/SK) to be entered Mean?
- What Does Data transmitting Mean?
- What Does Disk to be sent back Mean?
- What Does Transmission failed Mean?
- What Does Order under review Mean?
- What Does Preparing device Mean?
- What Does Disk to be sent Mean?
- What Does Sending to user Mean?
- What Does Sending to Huawei Mean?
- What Does Staff signed Mean?
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Security
- How Does DES Prevent Data from Being Stolen?
- How Does DES Ensure Data Security?
- What Is the Anti-Misoperation Mechanism of DES?
- What Is the Function of a Signature File?
- How Can I Obtain a Signature File?
- What Is the Content of a Signature File?
- Do I Need to Post the Signature File Along with the Disk or Teleport?
- Can Background Management Personnel Obtain My Data?
- How Does Teleport Ensure Data Security?
- How Does HUAWEI CLOUD Handle the Storage Media Used for Migration After Data Is Uploaded to HUAWEI CLOUD?
- Service Tariff
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About the Service
- Glossary
- General Reference
Copied.
Managing DES Orders
When using DES, you can log in to DES Console to view the statuses of service orders at any time and track the status of data transmission. You can also modify, cancel, and delete created service orders.
Viewing Order Details
- Log in to DES Console.
- Click the drop-down arrow next to the service order number to view the Service Order Details, Mailing Information, and Processing Progress.
Service Order Details includes transmission configuration details and Access Key ID. Mailing Information includes detailed contact information of the data center and the user. Processing Progress includes the time information, such as the time of submitting the service order, starting transmission data, and completing the service order. See Figure 1.
Modifying a DES Order
You can modify your order if it is in any of the following statuses: Order under review for a Teleport-base service order; Disk to be sent and Transmission failed for a disk-based service order.
- If the service order to be modified is in the Order under review or Disk to be sent state, the modified service order will be executed based on the processing flow for normal service orders.
- If the status of the order to be modified is Transmission failed and stays unchanged after the successful submission of the modification, re-enter the AK/SK. After the verification is successful and data upload starts, the service order status changes from Transmission failed to Data transmitting.
- Log in to DES Console.
- In the row of the service order to be modified, choose More > Modify service order in the Operation column.
- On the Modify service order page (the same as the page for creating a DES order), modify the information according to the actual situation.
- Click Buy Now, confirm the details of the service order, and submit the order.
Canceling a DES Order
- You can cancel a created Teleport-based service order if it is in any of the following statuses: Order under review, Preparing device, and Device to be sent.
- For disk-based DES, if you have created your order, but have not sent your disk to a Huawei DC, namely, the service order status is Disk to be sent, you can cancel your order.
- Log in to DES Console.
- In the row of the service order to be canceled, choose More > Cancel service order in the Operation column.
- On the page for canceling the service order, click OK.
- The status of your order then becomes Service order canceled.
Deleting a DES Order
- For Teleport-based DES, you can delete a service order when its status is Order under review or Service order canceled.
- For disk-based DES, you can delete a service order when its status is Disk to be sent, Service order canceled, or Service order expired.
- Log in to DES Console.
- Choose More > Delete service order in the Operation column.
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