Performing Daily Service O&M and Compliance with LTS

A private high-tech enterprise focuses on IT, automotive, and renewable energy. It was listed in the 2022 Fortune Global 500 in August 2022.

Customer pain points:

• Managing projects is challenging due to the presence of numerous service departments and a high volume of logs.
• Managing operations and maintenance becomes challenging when there are excessive cloud resources and inexperienced monitoring staff.
• Long-term log storage is required for security and compliance. But it is limited by costly self-built ELK and understaffed O&M departments.

Solutions:

Benefits:

Full log access: LTS covers 170 service systems across automobile apps, software development, and traffic platforms. It covers services, applications, middleware, and infrastructure.

Issue demarcation in minutes: Log query in seconds and monitoring in minutes, configurable alarms and multi-channel notifications, and 90% issue awareness and demarcation within 30 minutes.

Compliant storage duration: Storage duration up to 365 days; lower storage costs with intelligent cold and hot storage; easy access for searches.