Help Center/ ModelArts/ Troubleshooting/ DevEnviron/ Failures to Access the Development Environment Through VS Code/ Notebook Instance Is Frequently Disconnected or Stuck After It Is Connected with MobaXterm Using SSH
Updated on 2025-06-06 GMT+08:00

Notebook Instance Is Frequently Disconnected or Stuck After It Is Connected with MobaXterm Using SSH

Symptom

After MobaXterm is connected to a development environment, it is disconnected after a period of time.

Possible Causes

When MobaXterm is configured, SSH keepalive is not selected or Stop server after of MobaXterm Professional is set to a value that is too small.

Solution

  1. Open MobaXterm and click Settings on the menu bar.

    Figure 1 Settings

  2. On the MobaXterm configuration page, click the SSH tab and select SSH keepalive.

    Figure 2 Selecting SSH keepalive

    If MobaXterm Professional is used, go to step 3.

  3. Change the default value 360 seconds to 3600 seconds or a larger value for Stop server after.

    Figure 3 Setting Stop server after