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What Do I Do If "Unable to load the kernel module 'nvidia.ko'" Is Displayed During Driver Installation?
Updated on 2025-07-30 GMT+08:00
What Do I Do If "Unable to load the kernel module 'nvidia.ko'" Is Displayed During Driver Installation?
Impact
The graphics card driver fails to be installed and the graphics card cannot be used.
Solution
- Run the following command to check whether the kernel versions are consistent:
rpm -qa | grep gcc #Check the GCC version.
rpm -qa | grep kernel-devel #Check the kernel-devel version.
- If the kernel versions are inconsistent, reinstall the driver.
- If the kernel versions are consistent, go to the next step.
- View the dmesg log and check whether there are NVRM errors.
- If the error message "NVRM: fallen off the bus and is not responding to commands" is displayed, the bus is disconnected. Then, contact technical support to replace the graphics card.
- If the fault persists, collect fault information by referring to Fault Information Collection and contact technical support.
Parent topic: Fault Diagnosis and Handling of Graphics Cards
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