Help Center/ Storage Disaster Recovery Service/ FAQs/ Asynchronous Replication/ Why Can't I Find the Disaster Recovery Gateway When Associating a Replica Pair with It?
Updated on 2024-11-27 GMT+08:00

Why Can't I Find the Disaster Recovery Gateway When Associating a Replica Pair with It?

Symptom

After a disaster recovery gateway is installed and configured, the gateway cannot be found on the console.

Possible Causes

Possible causes are as follows:

  • Cause 1: In a cross-AZ scenario, the gateway is not in the AZ where you create the replica pair.

    Solution 1: Create a replica pair in the AZ where the gateway resides.

    Solution 2: Create a server and deploy the gateway in the AZ where the replica pair is created.

  • Cause 2: In a cross-region or cross-AZ scenario, the gateway is not in the VPC you selected when creating the replica pair.

    Solution: Create a new replica pair and select the VPC where the gateway belongs.