Help Center/ ROMA Connect/ Billing/ Stopping Billing
Updated on 2024-05-16 GMT+08:00
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Stopping Billing

Yearly/Monthly Resources

You pay for a yearly/monthly ROMA Connect instance when you purchase it. Billing automatically stops when the subscription expires.

  • If a yearly/monthly resource is no longer needed before the subscription expires, you can unsubscribe from the resource. The system will return a specific amount of money to your account based on whether the resource is subject to five-day unconditional unsubscription or whether coupons are used. For details about unsubscription rules, see Unsubscriptions.
  • If you have enabled the auto-renewal function, disable it before the auto-renewal deduction date (seven days before the expiration date by default) to avoid unexpected fees.

Pay-per-Use Resources

If a pay-per-use ROMA Connect instance is no longer needed, you can delete it to stop billing.

Searching for Resources from Bills and Stopping Billing

From bills, you can find the IDs of all resources that incur fees. Then find the specific resources based on the IDs, and delete the resources. To do so, perform the following operations:

  1. Choose Billing > Expenditure Details.
  2. Copy the ID of the resource to be deleted.
  3. Click in the navigation pane on the left and choose Business Applications > ROMA Connect. The Instances page is displayed.

    If the resource belongs to the new version, click Try New Version on the ROMA Connect console, and choose Resource from the main menu on the left.

  4. In the upper right of the Instances page, set the search filter to ID, enter the ID copied in 2, and click to locate the instance.

    You can also copy the resource name in 2 and set the search filter to Name to search for the instance by name.

  5. Click Delete on the instance to delete it.

    The system usually deducts fees of the last settlement period within one hour after resources are used. As a result, after a pay-per-use resource is deleted, the bill information may still exist. For example, if you delete a pay-per-use resource at 08:30, the fees generated from 08:00 to 09:00 are usually deducted at about 10:00.