Overview

This document describes the billing modes, billing items, and renewal and arrears policies of KooPhone.

• Billing Modes

  KooPhone provides yearly/monthly and pay-per-use billing modes.

  • Yearly/Monthly is a prepaid mode. You need to pay first, and will be billed yearly/monthly for your subscription duration. Ensure that your account balance is sufficient.
  • Pay-per-use is a postpaid mode. You use the service first, and will be billed afterwards for your usage duration. For details, see Overview.
• Billing Items

  KooPhone is billed on your instance specifications, number of instances, and subscription or usage duration. For details about the billing factors and formulas of each billing item, see Billing Items.

  For details about the billing examples and the billing of each item, see Billing Examples.

• Renewals

  After the yearly/monthly subscription expires, KooPhone operations will be affected. To continue using KooPhone, renew your subscription within a specified period. Otherwise, your resources such as cloud phones will be automatically released and data may be lost. You can select either manual or auto renewal. For details, see Overview.

• Bills

  You can choose Billing > Bills to check your KooPhone transactions and bills. For details, see Bills.

• Arrears

  When you use KooPhone, if you have a past due balance on your account, your account will fall into arrears. As a result, KooPhone resources may not run properly, so make sure that your account balance is sufficient. For details, see Arrears.

• Stopping Billing

  If you no longer need your KooPhone resources, you can unsubscribe from or delete them to avoid continued billing. For details, see Stopping Billing.

• Cost Management

  When using KooPhone, select a suitable cloud phone version and specifications to avoid resource waste and to reduce costs. For details, see Cost Management.