Help Center/ Dedicated Host/ Billing/ Renewing Subscriptions/ Auto-renewing a DeH
Updated on 2023-11-21 GMT+08:00
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Auto-renewing a DeH

Auto-renewal can prevent DeHs from being automatically released if you forget to manually renew them. The auto-renewal rules are as follows:

  • The first auto-renewal date is based on when the DeH expires and the billing cycle.
  • The auto-renewal period of a DeH depends on the subscription term. Monthly subscriptions renew each month, and yearly subscriptions renew each year.
  • You can enable auto-renewal any time before a DeH expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00, seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires.
  • After auto-renewal is enabled, you can still renew the DeH manually if you want to. After a manual renewal is complete, auto-renewal is still valid, and the renewal fee will be deducted from your account seven days before the new expiry date.
  • By default, the renewal fee is deducted from your account seven days before the new expiry date. You can change this auto-renewal payment date as required.

For more information about auto-renewal rules, see Auto-Renewal Rules.

Prerequisites

The yearly/monthly DeH is not expired.

Auto-renewal has been enabled during the purchase.

You can enable auto-renewal on the DeH purchase page, as shown in Figure 1. For details, see Buying DeHs.

Figure 1 Enabling auto-renewal

Enabling Auto-Renewal on the Renewals Page

  1. Log in to the management console.
  2. Hover over Billing & Costs in the upper part of the console and choose Renewal from the drop-down list.

    The Renewals page is displayed.

  3. Set the search criteria.

    • You can view the resources for which auto-renewal has been enabled on the Auto Renewals tab.
    • You can enable auto-renewal for resources on the Manual Renewals, Pay-per-Use After Expiration, and Renewals Canceled tabs.
    Figure 2 Renewal

  4. Enable auto-renewal for yearly/monthly DeHs.

    • Enabling auto-renewal for a single DeH: Select the DeH for which you want to enable auto-renewal and click Enable Auto-Renew in the Operation column.
    • Enabling auto-renewal for multiple DeHs: Select the DeHs for which you want to enable auto-renewal and click Enable Auto-Renew above the list.

  5. Select a renewal period, specify the auto-renewal times, and click OK.
Parent topic: Renewing Subscriptions