Overview

When to Renew Subscriptions

If a yearly/monthly connection is about to expire but you want to continue using it, you need to renew the subscription within a specified period, or the connection will be automatically released, and data will be lost and cannot be restored.

Only yearly/monthly connections can be renewed.

If you renew the connection before it expires, it will be retained and you can continue using it. For details about the statuses of connections after they have expired and the associated impacts, see Impact of Expiration.

How to Renew Subscriptions

You can renew a yearly/monthly connection manually or automatically.

You can select a method to renew a yearly/monthly connection based on the phase it is currently in.

Figure 1 Selecting a renewal method based on the phase of the connection

• A connection is in the Normal state after it is provisioned.
• When the subscription expires, the status of the connection will change to Expired.
• If an expired connection is not renewed, it enters a grace period. If it is not renewed by the time the grace period expires, the connection will be in the Frozen state and enter a retention period.
• If you do not renew the subscription before the retention period expires, the connection will be automatically released.

• For details about the grace period, see What Is a Grace Period of Huawei Cloud? How Long Is It?
• For details about the retention period, see What Is a Retention Period of Huawei Cloud? How Long Is It?

You can enable auto-renewal at any time before a connection expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00 seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expired. You can change the auto-payment date for renewal as required.