Why Am I Seeing Error Code 499 When I Log In to My CBH System?

The error message "/3.0/profileService/freshProfile 499: service error occurs" is displayed when a user logs in to a CBH system using a web browser.

The CBH system is unavailable because the mapped CBH instance is in the Restarting status.

Wait for 5 minutes and log in to the CBH system after the CBH instance is restarted.

Parent topic: CBH System Login Failures

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