ALM-3276800218 System Rollback

Description

ENTITYTRAP/4/SYSTEMROLL:OID [OID] System rollback.(Reason=[INTEGER],Version ="[OCTET]",FileName="[OCTET]")

If the specified startup software fails when you upgrade the system software or restart the device, the system will use the software that works last time. This alarm is generated when the startup succeeds, indicating that a version rollback occurs.

If the startup fails, the system will use the specified backup software. This alarm is generated when the startup succeeds, indicating that a version rollback occurs.

Attribute

Alarm ID	Alarm Severity	Alarm Type
3276800218	Warning	processingErrorAlarm

Parameters

Name	Meaning
OID	Indicates the ID of the MIB object.
Reason	Indicates the error code.
Version	Indicates the version before the rollback.
FileName	Indicates the file name.

Impact on the System

The system software supports only the service features of the current version after the startup succeeds.

Possible Causes

Rollback occurs on the system.

Procedure

Run the dir command to check the file system.
- If the storage medium is unavailable, the storage medium is corrupted. Go to step 2.
- If the software that fails to start the system is in the file system, check the file size. If the file size is not in the allowed range, the system software is invalid. Go to step 3.
- If the storage medium is available and the file size is within the allowed range, system software is faulty and cannot start the system. Go to step 4.
Check the storage medium saved in the system software.
- If the storage medium is an SD card or a USB disk, replace it and restart the upgrade. If the upgrade fails, go to step 4.
- If the storage medium is flash, record the device type and number and contact technical support personnel.
Delete the invalid file and upload a complete file. Perform the upgrade. If the upgrade fails, go to step 4.
Collect operation results and contact technical support personnel.
If the system time is correct, apply for a new local certificate immediately.