How Do I Uninstall the Agent?

Scenario

• The agent was installed using an incorrect package and you need to uninstall it.
• The agent was installed using incorrect commands and you need to uninstall it.
• If the agent fails to be upgraded, uninstall the agent.

Prerequisites

When you uninstall the agent on the management console, the Agent Status of the server is Online.

Uninstalling the Agent on the Console in One Click

You can uninstall an agent from the HSS console.

After the agent is uninstalled from a server, will not provide any protection for the server.

1. Log in to the management console.
2. Click in the upper left corner of the page, select a region, and choose Security > Host Security Service.
3. In the navigation pane, choose Installation and Configuration.
4. On the displayed page, click the Agents tab and click Online. In the row containing the desired server, click Uninstall Agent in the Operation column.
5. In the displayed dialog box, click OK.

   In the server list, if Agent Status of the server is Offline, its agent is successfully uninstalled.

Uninstalling the Agent from the Server

You can manually uninstall an agent on a server when you no longer use or need to reinstall the agent.

After the agent is uninstalled from the target server, will not provide any protection for the server.

• Uninstalling the Linux agent
  1. Log in to the server from which you want to uninstall the agent. Then run the su - root command to switch to user root.
  2. In any directory, run the following command to uninstall the agent:
     1. If the agent was installed using an .rpm package, run the rpm -e --nodeps hostguard command.
     2. If the agent was installed using a .deb package, run the dpkg -P hostguard command.

     If the following information is displayed, the agent is uninstalled:

     Stopping Hostguard...
     Hostguard stopped
     Hostguard uninstalled.

• Uninstalling the Windows agent
  1. Log in to the server that you want to uninstall the agent.
  2. Click Start and choose Control Panel > Programs. Then select HostGuard and click Uninstall.
     

     • Alternatively, go to the installation directory and double-click unins000.exe.
     • If you have created a folder for storing the agent shortcut under the Start menu when installing the agent, you can also choose Start > HostGuard > Uninstall HostGuard to uninstall HostGuard.
  3. In the Uninstall HostGuard dialog box, click Yes.
  4. After the uninstallation is complete, click OK.