Help Center/ Elastic Load Balance/ User Guide (Paris Region) / FAQ/ Certificates/ Why Is Access to Backend Servers Still Abnormal Even If I Have Created a Certificate?
Updated on 2023-11-25 GMT+08:00

Why Is Access to Backend Servers Still Abnormal Even If I Have Created a Certificate?

The following are possible causes:

  • You have created a certificate on the ELB console, but you do not have an HTTPS listener.

    To solve this problem, perform the following steps:

    • Continue using the current listener and install the certificate on the backend server.
    • Delete the current listener, add an HTTPS listener, and bind a certificate to the HTTPS listener.
  • You have created a certificate on the Certificates page and are using an HTTPS listener, but you have not bound the certificate to the listener.
  • Your certificate has expired.
  • The domain name is different from the one specified when you create the certificate.
  • A certificate chain is used, but its format is incorrect.