Help Center/ Cognitive Engagement Center/ User Access--Web Client Access (RESTful)/ Submit Customer Satisfaction with Robots/ POST /ccmessaging/v1/robot/feedbacksatisfaction
Updated on 2024-03-05 GMT+08:00
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POST /ccmessaging/v1/robot/feedbacksatisfaction

Description

Robot Response Satisfaction Evaluation

Method

POST

URI

https://Domain Name/apiaccess/ccmessaging/v1/robot/feedbacksatisfaction.For example,the domain name is service.besclouds.com.

Request

Table 1 Header Parameters

Seq.

Name

Type

Mandatory

Description

1

x-app-key

string

True

appKey field, which indicates the user ID.

2

Authorization

string

True

Authentication field. The content format is Bearer+tokenByAKSK. The value of AccessToken in the return value of the API contains a space.

3

ccmessaging-token

string

True

ccmessign-token generated by the applyToken API
Table 2 Body Parameters

Seq.

Name

Type

Mandatory

Description

1.1

feedback

integer

True

Satisfaction with feedback. 1: satisfied; 0: dissatisfied

1.2

feedbackContent

string(64)

False

When the value is 0, the value cannot be empty. The maximum length is 64 bytes.

1.3

from

string

True

ID of the message sender.

1.4

interIdx

string

True

Number of interactions. The value is the interidx value returned by the last ODFS.

Response

  • Status code: 200
Table 3 Body Parameters

Seq.

Name

Type

Mandatory

Description

1.1

resultCode

string

True

0:success

30000000008:feedbackContent can not be empty,when feedback is 0

10010000002:Access failed because of flow control

30010009999:request chat error

10010000001:Authentication failed

1.2

resultDesc

string

False

Failure Cause Description
  • Status code: 400

    Incorrect request: Check the request path and parameters.

  • Status code: 401

    Unauthorized: 1. Check whether you have purchased related services. 2. Contact customer service personnel to check your account status.

  • Status code: 404

    Requested content not found: Please check the requested path.

  • Status code: 500

    Service failure: Check the values of the parameters in the request.

Error Code

None.

Message Example

  • Scene description:Robot Response Satisfaction Evaluation

    URL:Request success packet

    Request Header:

    { "ccmessaging-token":"eyJjcmVhdGVUaW1lIjoxNjIyNjI2Mjc3NDA4LCJ0ZW5hbnRJZCI6IjIwMjEwMjE5MzE5NiIsInJhbmRvbU51bWJlciI6IjZDRjEyOTE0OTQ3QzY1NzUwRUI4RDRBNENDODZEQTJGRTE4RjhBOTVERjcwMzA1QyIsIm1hcFNlcnZpY2UiOiJudWxsIiwidXNlck5hbWUiOiIyMzEyMzIxIiwibG9jYWxlIjoiemgiLCJ1c2VySWQiOiIxMTExMTExIiwiY2hhbm5lbElkIjoiMjAyMTAyMTkzMTk2ODY5NzA4In0%3D", "x-app-key":"ea5c29a3-ea45-4b79-a449-2a3dbeb4c32c", "Authorization":"Bearer 57042f85aeabd63562f2e8339968c4e0", "Content-Type":"application/json" }

    Request Parameter:

    { "feedback":0, "feedbackContent":"dissatisfied", "from":"1111111", "interIdx":"2" }

    Response Parameter:

    { "resultCode": "0", "resultDesc": "Send message to robot successfully" }