Updated on 2023-11-01 GMT+08:00

Server Error Codes

When a network or media error occurs during SDK running and the error cannot be automatically recovered, an error message must be displayed. The error code is generated by the server and returned through onError.

Table 1 Server error codes

Error Code

Description

Cause

RTC.10000001

Internal error.

Program or environment issues

RTC.31000000

The node does not exist.

Program or environment issues

RTC.31000001

Failed to verify the session.

Program or environment issues

RTC.31000003

Internal error.

Program or environment issues

RTC.31000004

Authentication failed.

User operation issues

RTC.31000005

Please try again.

User operation issues

RTC.31000006

Clock synchronization is required.

User operation issues

RTC.31000007

The requested resource does not exist.

Program or environment issues

RTC.32000000

Service error.

Program or environment issues

RTC.32000001

The maximum number of users in a selective forwarding unit (SFU) has been reached.

Program or environment issues

RTC.32000002

The SFU is empty.

Program or environment issues

RTC.32000004

Failed to deliver stream information.

Program or environment issues

RTC.32000005

Failed to add the adapter.

Program or environment issues

RTC.32000006

Failed to add the route.

Program or environment issues

RTC.32000007

Failed to obtain the user information.

Program or environment issues

RTC.32000010

The user to be viewed does not exist.

Program or environment issues

RTC.32000011

Invalid audio rate.

Program or environment issues

RTC.32000012

The user list is empty.

Program or environment issues

RTC.32000013

Invalid request parameter.

Program or environment issues

RTC.32000015

Internal calling error.

Program or environment issues

RTC.32000016

Internal calling error.

Program or environment issues

RTC.32000017

The site does not exist.

Program or environment issues

RTC.32000018

Incorrect encryption algorithm.

Program or environment issues

RTC.32000019

Failed to decrypt the Base64-encoded media key of the client.

Program or environment issues

RTC.32000020

Failed to generate the media key.

Program or environment issues

RTC.32000021

Failed to deliver encryption information.

Program or environment issues

RTC.32000022

Failed to obtain the SFU IP address.

Program or environment issues

RTC.32000024

Internal calling error.

Program or environment issues

RTC.32000025

Internal calling error.

Program or environment issues

RTC.32000028

Invalid operation.

Program or environment issues

RTC.32000030

Insufficient SFU resources.

Program or environment issues

RTC.32000032

The maximum number of rooms that a user can join has been reached.

User operation issues

RTC.32000033

Do not join the same room repeatedly.

User operation issues

RTC.32000034

Try again later.

Program or environment issues

RTC.33000000

Service error.

Program or environment issues

RTC.33000001

The node does not exist.

Program or environment issues

RTC.34000001

The room is full.

User operation issues

RTC.34000002

The room does not exist.

Program or environment issues

RTC.34000003

The site does not exist.

Program or environment issues

RTC.34000004

Internal calling error.

Program or environment issues

RTC.34000006

The user does not exist.

User operation issues

RTC.34000007

Presentation sharing is in progress.

User operation issues