Why No Data Is Available After I Configured Application Monitoring Successfully on the SAP Full Screen Monitoring Page?
Rectify the fault based on the causes listed in Table 1.
|
Possible Cause |
Solution |
|---|---|
|
The SAP full screen configuration is incorrect or the configured application has been deleted. |
Enter the edit mode and check whether the application, application SID, database, and database SID are configured as required. If they are incorrect, correct them and update the configuration. |
|
The Agent has not been installed on the cloud server in the application. |
Install the Agent and wait for several minutes. |
|
The Agent data is still within the reporting cycle. |
The minimum reporting cycle of the SAP monitoring agent is one minute. Wait for one minute and then refresh the data. |
|
The cloud server meta information is incorrectly modified. |
Enter the edit mode, update the monitoring configuration, and wait for several minutes. |
|
The parameters in the metrics.ini configuration file are incorrect. |
Check whether the configuration file is consistent with the actual application parameters. |
|
The Agent and daemon processes are abnormal. |
Check whether the Agent process is normal. |
|
The Agent has not obtained data. |
Check /var/log/huawei/sapmon/sap_metrics.log and see whether an error is reported when metrics are obtained. |
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