Help Center/ Object Storage Service/ User Guide (ME-Abu Dhabi Region)/ FAQs/ Buckets and Objects/ Why Am I Unable to Download an Object?
Updated on 2022-05-17 GMT+08:00
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Why Am I Unable to Download an Object?

  • Check whether the network connectivity between the local computer and OBS is normal. If the network is down, restore the network connectivity.
  • Check whether the account is in arrears or the account balance is insufficient. If this is the case, pay off the outstanding balance or top up the account.
  • Check whether the account has the permissions needed to download objects from the bucket. Check the IAM policies, bucket policies, object policies, bucket ACLs, and object ACLs. If the account does not have the required permissions, grant the permissions first.
  • Check whether the object is in the Cold storage class. If it is and the status is Unrestored, restore the object first.
Parent topic: Buckets and Objects