Help Center/ Blockchain Service/ User Guide (ME-Abu Dhabi Region)/ FAQs/ BCS FAQs/ Instance Management/ Service Usage/ What Should I Do If My BCS Instance Remains in the Creating State?
Updated on 2023-03-02 GMT+08:00
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What Should I Do If My BCS Instance Remains in the Creating State?

The possible cause is that the disk fails to be mounted.

Solution

  1. Log in to the node in the Cloud Container Engine (CCE) cluster where the BCS instance is deployed, and run the following command to check the DNS address in the POD zone. If the DNS address in the POD zone is incorrectly configured, the domain name cannot be resolved and the disk fails to be mounted. 
    vi /etc/resolve.conf
  2. If the fault persists, contact technical support.
Parent topic: Service Usage