Help Center> Vulnerability Scan Service> FAQs> About Operations> What Should I Do If a Website Scan Job Fails to Be Created or Restarted?
Updated on 2022-02-24 GMT+08:00

What Should I Do If a Website Scan Job Fails to Be Created or Restarted?

Perform the following operations:

  1. Log in to the management console.
  2. Click Service List at the top of the page and choose Security > Vulnerability Scan Service. In the navigation pane, choose Asset List. The Asset List page is displayed. Check whether the domain name has been authenticated.

    • If yes, contact technical support.
    • If no, perform Step 3 to 4 to authenticate the domain name.

  3. In the Authentication Status column of the target domain name, click Authenticate Now.
  4. In the Authentication Status column of the target domain name, click Authenticate Now. In the displayed Authenticate Domain Name dialog box, select an authentication method to complete domain authentication.

    NOTE:

    If the server of your site to be detected is deployed on HUAWEI CLOUD and you own the server, you can select one-click authentication.

    • Document authentication. See Figure 1.
      Figure 1 Document authentication
    • One-click authentication. See Figure 2.
      Figure 2 One-click authentication

    Select I have read and agree to the HUAWEI CLOUD Vulnerability Scan Service Disclaimer, click Authenticate. The domain name is in the Authenticated status if authentication succeeds.

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