Help Center>
Virtual Private Network>
FAQs>
Operations on the Console>
What Types of VPN Service Tickets Are There? How Do I Create a VPN Service Ticket?
Updated on 2023-08-01 GMT+08:00
What Types of VPN Service Tickets Are There? How Do I Create a VPN Service Ticket?
- Log in to the management console.
- In the upper right corner of the management console, choose Service Tickets > Create Service Ticket.
Figure 1 Create Service Ticket
- Search for VPN and select Virtual Private Network (VPN).
Figure 2 Selecting Virtual Private Network (VPN)
- Select an issue category.
Figure 3 Select Issue Category
When you submit a service ticket, select an issue category to facilitate problem handling.Figure 4 Issue category and classification basis
Parent topic: Operations on the Console
Operations on the Console FAQs
- What Are the Relationships Between a VPC, a VPN Gateway, and a VPN Connection?
- How Long Does It Take for Delivered VPN Configurations to Take Effect?
- Why Is a VPN Connection Always in Not Connected State After Its Configuration Is Complete?
- Can the EIP of a VPN Gateway Be Retained After the VPN Gateway Is Deleted?
- What Information About a Created VPN Can Be Modified and What Information Cannot Be Modified?
- Do I Need to Configure ACL Rules on the Huawei Cloud Management Console After I Configure ACL Rules on the On-premises Gateway Device?
- What Do I Do If an Exception Occurs When I Add a Customer Subnet During VPN Connection Creation?
- Where Can I Configure Routes to Customer Subnets on the VPN Console?
- Can I Call APIs to Manage Huawei Cloud VPN Resources?
- What Are a Customer Gateway and a Customer Subnet in a VPN Connection?
- How Do I Disable PFS When Creating a VPN Connection?
- How Many Local and Customer Subnets Can I Add to a VPN?
- What Are the Precautions for Configuring the Local and Customer Subnets for a VPN Connection?
- Why Is a VPN Connection in Not Connected State on the Management Console When It Is Already Available?
- What Can I Do If a Message Is Displayed Indicating That the VPN Connection Does Not Exist After Negotiation Policies Are Modified?
- What Is the Maximum Bandwidth Supported by a VPN Gateway?
- Which IKE Version Should I Select When I Create a VPN Connection?
- What Types of VPN Service Tickets Are There? How Do I Create a VPN Service Ticket?
- Are a Username and Password Required for Creating an IPsec VPN Connection?
- What VPN Resources Can Be Monitored?
- Will I Be Notified If a VPN Connection Is Interrupted?
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbotmore