Help Center> Virtual Private Network> FAQs> Classic VPN> Related Operations on the Console> What Are the Categories of VPN Service Tickets? How Do I Create a VPN Service Ticket?
Updated on 2023-08-01 GMT+08:00

What Are the Categories of VPN Service Tickets? How Do I Create a VPN Service Ticket?

  1. Log in to the management console.
  2. In the upper right corner of the management console, choose Service Tickets > Create Service Ticket.
    Figure 1 Create Service Ticket
  3. Search for VPN and select Virtual Private Network (VPN).
    Figure 2 Selecting Virtual Private Network (VPN)
  4. Select an issue category.
    Figure 3 Select Issue Category

    When you submit a service ticket, select an issue category to facilitate problem handling.
    Figure 4 Issue category and classification basis

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