Updated on 2026-02-09 GMT+08:00
Why Does CDN Pre-loading Fail?
Perform the following operations to locate the cause:
- Check whether URL validation has been configured. If yes, use the signed URL for pre-loading. Otherwise, the pre-loading will fail.
- Check whether referer validation has been configured. If yes, select Include blank referer. Otherwise, the pre-loading will fail.
If the problem persists, you are advised to submit a service ticket for technical support.
Parent topic: Media Processing
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