Updated on 2022-10-24 GMT+08:00
Why Does CDN Pre-loading Fail?
Perform the following operations to locate the cause:
- Check whether URL validation has been configured. If yes, use the signed URL for pre-loading. Otherwise, the pre-loading will fail.
- Check whether referer validation has been configured. If yes, select Include blank referer. Otherwise, the pre-loading will fail.
If the problem persists, you are advised to submit a service ticket for technical support.
Parent topic: Media Processing
Media Processing FAQs
- How Do I View Video Details Locally?
- How Do I Add Subtitles to a Video?
- How Do I Export All Media Details from the VOD Console?
- Why Can't I View All Uploaded Video Files on the Snapshots Page?
- Does the Duration on Audio and Video Management Page Refer to the Duration of the Input File or the Transcoded Output?
- Can I Delete Hosted Videos?
- Does VOD Have System Presets?
- Which Input Formats Does VOD Transcoding Support?
- Which Output Formats Does VOD Support?
- How Do I Convert a Video to Multiple Outputs in Different Resolutions?
- Can I Use Multiple Transcoding Templates for a Video While Transcoding?
- Will I Be Billed for the Index File Generated After Transcoding to the HLS Format?
- Why Is the Output Resolution Inconsistent with That Configured in the Transcoding Template?
- Why Is Transcoding Sometimes Fast and Sometimes Slow?
- Does the Input Resolution for Video Transcoding Support 8K?
- Does Transcoding Change the Size of Audio and Video Files?
- Why Do I Fail to Delete a Media File?
- Why Only Two Outputs Are Created When Three Outputs Are Set in the Transcoding Template?
- Does VOD Support Transcoding Callbacks?
- Why Is the Video Duration Different from That Displayed in the Player After Video Transcoding or Segmentation?
- Why Does CDN Pre-loading Fail?
- Why Can't I Delete a Watermark Template?
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