Why Can't I Upload Media Files?
The possible causes are as follows:
- You have not subscribed to the VOD service in the region, or the VOD service is not available in the region.
If you use APIs or SDKs to upload media files, the upload may fail. You are advised to check whether you have subscribed to the VOD service in the region and whether VOD can be used properly on the console.
- The format of the media file to be uploaded does not meet the requirements.
You need to check whether the format of the media file to be uploaded meets the upload requirements of the VOD service. For details about the supported media file formats and encoding formats, see What Media File Formats Does VOD Support?.
- The account is in arrears.
Log in to the Billing Center to top up your account. Then log in to the VOD console to upload the media file again.
Upload FAQs
- What Media File Formats Does VOD Support?
- How Are Media Files Uploaded to VOD?
- Can I Upload Compressed Video Files?
- Is There Any Limit on the File Upload Size?
- Is There Any Limit on the Total Size of Videos?
- What Is the Maximum Length of a Video File Name?
- Why Does Video Uploading Take So Long?
- Why Can't the File Length Be Obtained After a Media File Is Uploaded to VOD?
- Does VOD Support Resumable Upload?
- How Do I Use VOD Functions If My Audio and Video Are Stored in OBS?
- What Are the Differences Between Inventory Hosting and Incremental Hosting?
- How Do I Avoid Uploading Duplicate Files?
- What Are the Differences Between Local Upload and Audio and Video Hosting?
- Why Can't I Find My Video on the Console After a Video Has Been Uploaded?
- Why Am I Logged Out Automatically? Will This Cause Upload Failure?
- When Can I Play an Uploaded Media File?
- How Long Does It Take to Upload a Video File?
- Why Can't I Upload Media Files?
- Why Is the Thumbnail Not Displayed After Being Uploaded on the Console?
- Will Hosted Media Files Be Hosted to the Inventory Hosting of VOD?
- Can I Host Both Audio and Video in One Hosting Task?
- Can I Upload Videos Using WeChat Mini Programs?
- Do I Need to Upload a Thumbnail for an Uploaded Video?
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