Help Center> Video On Demand> FAQs> Upload> Why Can't I Find My Video on the Console After a Video Has Been Uploaded?
Updated on 2022-10-24 GMT+08:00

Why Can't I Find My Video on the Console After a Video Has Been Uploaded?

Possible causes are as follows:

  • If you did not view the video in the region where the video has been uploaded to, locate the fault by performing the following operations:

    Log in to the VOD console and check the region where the video has been uploaded to.

  • If the media file is uploaded using an API, call the Confirming Media Upload API to confirm that the media file has been uploaded.

If the problem persists, submit a service ticket for technical support.

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