Help Center/ Video On Demand/ FAQs/ Domain Name Management/ Why Can't I Add a Domain Name?
Updated on 2026-02-09 GMT+08:00

Why Can't I Add a Domain Name?

Possible causes are as follows:
  • You have reached the maximum number of domain names allowed. You can add up to 5 domains.
  • Your account is in arrears. In this case, top up your account in Billing Center, and add the domain name again on the VOD console.