Help Center/ Video On Demand/ FAQs/ Playback/ Do I Need to Transcode an Uploaded Video Before Playing It?

Updated on 2022-10-24 GMT+08:00

View PDF

Do I Need to Transcode an Uploaded Video Before Playing It?

You may fail to play the input video due to unsupported codec. Therefore, you are advised to transcode it and then play it.

Parent topic: Playback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.