Updated on 2025-06-07 GMT+08:00

UGO.10100021 Custom rules exceed limit

Description

The number of custom rules has exceeded the upper limit.

Possible Causes

By default, a maximum of 500 custom rules are allowed. There are more than 500 rules in the system.

Handling Suggestion

  1. Delete unnecessary custom rules.
  2. Take a screenshot of the error.
  3. In the upper right corner of the console, choose Service Tickets > Create Service Ticket and contact the customer service.