Updated on 2025-06-07 GMT+08:00

UGO.10100013 The task file does not exist

Description

The task file does not exist.

Possible Causes

If a UGO node in a cluster is abnormal, the audit file cannot be found on a new node.

Handling Suggestion

  1. Create a file audit task on the new node.
  2. Take a screenshot of the error.
  3. In the upper right corner of the console, choose Service Tickets > Create Service Ticket and contact the customer service.