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UGO.10010005 Failed to collect database objects
Updated on 2025-06-07 GMT+08:00
UGO.10010005 Failed to collect database objects
Description
Database objects failed to be collected.
Possible Causes
- The database service is unavailable.
- The UGO server and database is disconnected due to network glitches.
Handling Suggestion
- Check whether the database is available.
- Check the network between the UGO and database servers.
- Take a screenshot of the error.
- In the upper right corner of the console, choose Service Tickets > Create Service Ticket and contact the customer service.
Parent topic: Collection Errors
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