Help Center/ Database and Application Migration UGO/ User Guide/ Error Codes/ Collection Errors/ UGO.10010001 Incorrect number of database objects
Updated on 2025-06-07 GMT+08:00

UGO.10010001 Incorrect number of database objects

Description

The number of collected database objects is incorrect.

Possible Causes

The database service is unavailable.

The UGO server and database is disconnected due to network glitches.

Handling Suggestion

  1. Check whether the database is available.
  2. Check the network between the UGO and database servers.
  3. Take a screenshot of the error.
  4. In the upper right corner of the console, choose Service Tickets > Create Service Ticket and contact the customer service.