Help Center/ Database and Application Migration UGO/ User Guide/ Error Codes/ Common Service Errors/ UGO.10001020 File cannot be uploaded
Updated on 2025-06-07 GMT+08:00
View PDF
Share

UGO.10001020 File cannot be uploaded

Description

The file cannot be uploaded.

Possible Causes

  1. More than 100 files have been converted.
  2. There is a system exception. You need to check logs to locate the fault.

Handling Suggestion

If the error message is displayed when you choose SQL conversion> Convert File:

  1. Delete historical file conversion tasks that are no longer used.
  2. Take a screenshot of the error.
  3. In the upper right corner of the console, choose Service Tickets > Create Service Ticket and contact the customer service.

If this error is displayed in other functional modules:

  1. Trigger this error again on UGO.
  2. Take a screenshot of the error.
  3. In the upper right corner of the console, choose Service Tickets > Create Service Ticket and contact the customer service.
Parent topic: Common Service Errors