- What's New
- Service Overview
- Getting Started
- User Guide
-
FAQs
- FAQs
-
Billing
- When Does an IoT SIM Card Start to Get Billed?
- How Long Is the Inactive Period of an IoT SIM Card? What Are the Card Usage Time and Validity Period?
- How Long Is the Test Period of an IoT SIM Card Provided by Carriers Outside the Chinese mainland? What Are the Card Usage Time and Validity Period?
- When Does the Validity Period of an IoT SIM Card Start to Be Counted? Is It from the Time When the Card Is Activated or from the Time When the Order Is Placed?
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Restrictions
- What SIM Card Types Does GSL Provide?
- What Are the High-Risk Areas for GSL?
- What Networks Do Carriers Support?
- Can I Configure Fixed Addresses for an IoT SIM Card After the Purchase Process?
- Can I Configure Dedicated Data for Specified IoT SIM Cards of an Order Separately?
- Can I Change the Data Type from the Current Dedicated Data to General Data?
- Can I Use an IoT SIM Card on a Phone?
- Can I Specify the Number Segment for an IoT Card?
- Why Should I Use GSL Instead of Purchasing SIM Cards Directly from Carriers?
- Can I Return SIM Cards Purchased on GSL?
- Does GSL Have Requirements on Modules?
- Can I Manually Disconnect an IoT SIM Card or Set an Auto Disconnection Threshold for It?
- Dedicated Data
-
Purchase
- Can I Purchase a Small Number of IoT SIM Cards at a Time?
- How Can I Request an Invoice?
- Why Are the Prices of Orders with the Same Plan and Quantity Different?
- Can I Change the Carrier and Plan for a Purchased IoT SIM Card?
- Can I Purchase an NB-IoT Card?
- Can I Use an IAM Account to Purchase IoT Data?
- How Do I Purchase an Add-on for My IoT SIM Card?
- Can I Purchase an Add-on for My SIM Card After the Data Was Used Up?
- Can I Return My SIM Card Because the Data Plan Is Not Enough? Or How Can I Solve This Problem?
- Logistics
- Activation
- Data Querying
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IoT SIM Card Management
- How Do I Query Basic Information About an IoT SIM Card, Such as the Card Number and MSISDN?
- How Do I Bind a SIM Card to a Device?
- Can I Bind a Bound SIM Card to Another Device? How Can I Rebind It?
- Do IoT SIM Cards Support General Data?
- What Are the APNs of Different Carriers?
- How Do I Apply for Replacement of My Lost IoT SIM Card?
- How Do I Export IoT SIM Card Information?
- What Are the Differences Between NB-IoT SIM Cards and Common IoT SIM Cards?
- How Long Does It Take to Process Requests for Batch Operations?
- Why Is My IoT SIM Card at Work Still in Testable or Activatable Status on the Console?
- For a SIM Card That Requires Real-Name Authentication But Has not Complete It, What the Card Status Will Be If I Insert It into a Device and Power It On? Will the Usage Time Be Counted?
- For a SIM Card Suspended Due to Violation, Can I Resume It After Completing the Real-Name Authentication and Power It On?
- Why Is My IoT SIM Card Data Still Unavailable on the Console After I Received the Physical Cards?
- How Do I Reset the Network of an IoT SIM Card?
- Why Is the Network Signal of an IoT SIM Card Weak?
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Unavailable Status/Suspension/Resumption
- Why Is an IoT SIM Card Inserted into a Device Unavailable? Why Is an In-use IoT SIM Card Suddenly Unavailable or Disconnected Frequently?
- How Can I View the Cause of IoT SIM Card Suspension?
- How Can I Resume an IoT SIM Card Suspended Because I Use It in a Phone?
- What Can I Do If My IoT SIM Card Cannot Be Used After I Inserted It into Another Device?
- How Do I Resume a Suspended IoT SIM Card or Forward Data Pool?
- How Can I Resume a Suspended SIM Card?
- How Can I Manually Suspend Lost IoT SIM Cards?
- Why Is My SIM Card Still Suspended at the Beginning of a Month?
- Why Can't I Resume an IoT SIM Card?
- Account
- Renewal
-
Data Pool
- How Do I Check Whether an Order Is Added to a Data Pool? What Is the Data Limit of a Pooled SIM Card?
- How Can I View the Total Data, Used Data, and Remaining Data of a Data Pool?
- Can I Add an IoT SIM Card to Data Pool After Card Purchase Process?
- Can I Cancel a Forward Data Pool After the Purchase Process?
- Once a Forward Data Pool Is at Its Monthly Data Usage Limit, Will All Its SIM Cards Be Suspended? How Can I Recharge Data?
- Can I Remove Some of the IoT SIM Cards out of a Forward Data Pool?
- Can I Remove a Pooled SIM Card out of the Data Pool so It Does Not Share Data with Other Cards Any More?
- Can I Add SIM Cards of the Same Order to Different Data Pools Separately?
- Can I Only Activate All SIM Cards in a Forward Data Pool at Once?
- How Can I Activate an IoT SIM Card in a Data Pool?
- Why Can't I Add an IoT SIM Card to a Data Pool?
- Why Is My IoT SIM Card Still Suspended After I Added It to a Forward Data Pool?
- General Reference
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Backward Data Pools
For a backward data pool, you do not need to subscribe to basic plans for IoT SIM cards in the pool. All cards in the pool share data and are charged based on the actual data usage.
Currently, backward data pools are only available for China Telecom SIM.
Buying a Backward Data Pool
When purchasing data plans for SIM cards, you can create a backward data pool or add cards to an existing one. The backward data pool is charged based on the number of activated SIM cards and the actual data used in the current month.
- The backward data pool can be used only in the Chinese mainland.
- Once purchased, backward data pools are not refundable.
Basic Information
Log in to the GSL console and choose Data Pools > Backward Data Pools in the navigation pane.
The basic information of all backward data pools is displayed on the page. You can click in the upper right corner to select fields to be displayed. You can also click a pool ID to go to the pool details page.
Parameter |
Description |
---|---|
Pool ID |
A pool ID uniquely identifies a data pool. You can click a pool ID to go to the pool details page and view the list of activated members. |
Pool Name |
This feature facilitates backward data pool management. |
Status |
Backward data pool status. For details, see Lifecycle. |
Total Cards |
Total number of cards in the backward data pool. You can use SIM cards in one or more orders to form a backward data pool. |
Effective Cards |
Total number of activated cards in the backward data pool. Data of inactive SIM cards cannot be shared. |
Used Data (MB) |
Total monthly used data of all activated SIM cards in the backward data pool. You can click the refresh icon to refresh the data usage information. |
Batch No. |
The batch number is an attribute of an order. For data pools, this field identifies the orders (one or more) that form the data pool. |
Billing Cycle |
You can click |
Updated |
Time when the data usage data of the selected billing cycle is updated. |
Billing Cycle Starts |
Start time of the selected billing cycle. A billing cycle starts in the first day of a calendar month for China Telecom, China Mobile, and carriers outside the Chinese mainland, and on the 27th day of the previous month for China Unicom. |
Billing Cycle Ends |
End time of the selected billing cycle. A billing cycle ends in the last day of a calendar month for China Telecom, China Mobile, and carriers outside the Chinese mainland, and on the 26th of the current month for China Unicom. |
Pool Details
Click a pool ID to go to the pool details page. You can view the basic information, SIM card statistics, used data statistics, and data pool members (cards).
Lifecycle
The lifecycle status of the backward data pool is displayed in the Status column. The following table describes pool lifecycle stages.
Status |
Description |
---|---|
In use |
The backward data pool is generated and is in use. |
Suspended |
The pool is suspended when your account is in the retention period or when the pool data threshold is met. |
Disabled |
If you fail to pay the outstanding amount when the retention period ends, your backward data pools will be Disabled. |
Changing the Name of a Backward Data Pool
On the Backward Data Pools page, click next to the pool name, enter a name as required, and click Submit.
Enabling a Disabled Backward Data Pool
If your account is in arrears but is still in the retention period, your backward data pool resources are frozen. If you fail to pay the outstanding amount when the retention period ends, your backward data pools will be Disabled. The data of SIM cards in the data pools is not deleted. You can enable a Disabled backward data pool again within one month.
- Recharge for the disabled backward data pool.
- Log in to the GSL console, choose Data Pools > Backward Data Pools in the navigation pane, and click Re-enable in the Operation column.
- Click OK. The request will be processed within one or two working days. After the request is complete, the pool status changes from Disabled to In use, and statuses of the SIM cards in this pool change from Suspended to In use. Pay-per-use fees start to get charged again.
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