ALM-29100 Kudu Service Unavailable

Alarm Description

The system checks the Kudu service status every 60 seconds. This alarm is generated when the system detects that all Kudu instances are abnormal and considers that the Kudu service is unavailable.

This alarm is cleared when at least one Kudu instance becomes normal and the system considers that the Kudu instance service is restored.

Alarm Attributes

Alarm ID	Alarm Severity	Auto Cleared
29100	Critical	Yes

Alarm Parameters

Type	Parameter	Description
Location Information	Source	Specifies the cluster for which the alarm was generated.
	ServiceName	Specifies the service for which the alarm was generated.
	RoleName	Specifies the role for which the alarm was generated.
	HostName	Specifies the host for which the alarm was generated.

Impact on the System

Users cannot use the Kudu service.

Possible Causes

Some Kudu instances are abnormal.

Handling Procedure

Handle the Kudu instance exceptions.

On FusionInsight Manager, choose O&M > Alarm > Alarms. On the displayed page, locate the alarm ALM-29100 Kudu Service Unavailable.
In the Location Information column, record the host name and role name.
Choose Cluster > Services > Kudu > Instances. Click the role name for the host name obtained in 2, view the instance logs, and restore the instance. Then, check whether the alarm is cleared.
- If yes, go to 4.
- If no, go to 5.
Choose O&M > Alarm > Alarms and check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 5.

Collect the fault information.

On FusionInsight Manager, choose O&M > Log > Download.
In the Service area, select the following nodes of the desired cluster.
- Kudu
Click in the upper right corner, and set Start Date and End Date for log collection to 10 minutes ahead of and after the alarm generation time, respectively. Then, click Download.
Contact O&M personnel and provide the collected logs.