Help Center > > User Guide> FusionInsight Manager Operation Guide (Applicable to 3.x)> Alarm Reference (Applicable to MRS 3.x)> ALM-24000 Flume Service Unavailable

ALM-24000 Flume Service Unavailable

Updated at: Sep 02, 2021 GMT+08:00

Description

The alarm module detects the Flume service status every 180 seconds. This alarm is generated when the alarm module detects that the Flume service is abnormal.

This alarm is cleared when the Flume service recovers and the alarm handling is complete.

Attribute

Alarm ID

Alarm Severity

Automatically Cleared

24000

Critical

Yes

Parameters

Name

Meaning

Source

Specifies the cluster for which the alarm is generated.

ServiceName

Specifies the service for which the alarm is generated.

RoleName

Specifies the role for which the alarm is generated.

HostName

Specifies the host for which the alarm is generated.

Impact on the System

Flume is running abnormally and the data transmission service is interrupted.

Possible Causes

All Flume instances are faulty.

Procedure

  1. Log in to the node where the Flume instance is located as user omm and run the ps -ef|grep "flume.role=server" command to check whether the flume process exists on the current node.

    • If yes, go to 3.
    • If no, restart the faulty Flume instance or Flume service and go to 2.

  1. In the alarm list, check whether the alarm is cleared after a period.

    • If yes, no further action is required.
    • If no, go to 3.

Collect fault information.

  1. On FusionInsight Manager, choose O&M > Log > Download.
  2. Select Flume in the required cluster from the Service drop-down list.
  3. Click in the upper right corner, and set Start Date and End Date for log collection to 1 hour ahead of and after the alarm generation time, respectively. Then, click Download.
  4. Contact the O&M personnel and send the collected logs.

Alarm Clearing

After the fault is rectified, the system automatically clears this alarm.

Related Information

None

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