Help Center > > User Guide> FusionInsight Manager Operation Guide (Applicable to 3.x)> Alarm Reference (Applicable to MRS 3.x)> ALM-12014 Partition Lost

ALM-12014 Partition Lost

Updated at: Mar 25, 2021 GMT+08:00


The system checks the partition status every 60 seconds. This alarm is generated when the system detects that a partition to which service directories are mounted is lost (because the device is removed or goes offline, or the partition is deleted). The system checks the partition status periodically.

This alarm must be manually cleared.


Alarm ID

Alarm Severity

Auto Clear








Specifies the cluster or system for which the alarm is generated.


Specifies the service for which the alarm is generated.


Specifies the role for which the alarm is generated.


Specifies the host for which the alarm is generated.


Specifies the directory for which the alarm is generated.


Specifies the device partition for which the alarm is generated.

Impact on the System

Service data fails to be written into the partition, and the service system runs abnormally.

Possible Causes

  • The hard disk is removed.
  • The hard disk is offline, or a bad sector exists on the hard disk.


  1. On FusionInsight Manager, click O&M > Alarm > Alarms, and click in the row where the alarm is located.
  2. Obtain HostName, PartitionName and DirName from Location.
  3. Check whether the disk of PartitionName on HostName is inserted to the correct server slot.

    • If yes, go to 4.
    • If no, go to 5.

  4. Contact hardware engineers to remove the faulty disk.
  5. Log in to the HostName node where an alarm is reported and check whether there is a line containing DirName in the /etc/fstab file as user root.

    • If yes, go to 6.
    • If no, go to 7.

  6. Run the vi /etc/fstab command to edit the file and delete the line containing DirName.
  7. Contact hardware engineers to insert a new disk. For details, see the hardware product document of the relevant model. If the faulty disk is in a RAID group, configure the RAID group. For details, see the configuration methods of the relevant RAID controller card.
  8. Wait 20 to 30 minutes (The disk size determines the waiting time), and run the mount command to check whether the disk has been mounted to the DirName directory.

    • If yes, manually clear the alarm. No further operation is required.
    • If no, go to 9.

Collect fault information.

  1. On the FusionInsight Manager, choose O&M > Log > Download.
  2. Select the OmmServer from the Services drop-down list and click OK.
  3. Set Start Date for log collection to 10 minutes ahead of the alarm generation time and End Date to 10 minutes behind the alarm generation time and click Download.
  4. Contact the O&M personnel and send the collected log information.

Alarm Clearing

After the fault is rectified, the system does not automatically clear this alarm, and you need to manually clear the alarm.

Related Information


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