Updated on 2025-08-25 GMT+08:00

Returning Assets

Assets received by the current tenant can be returned to the asset administrator. The asset return operation is the same for both voice and avatar model assets. This section uses avatar model asset return as an example.

Procedure

  1. Log in to the MetaStudio console and go to the Overview page.
  2. Click Go to MetaStudio Console to go to the MetaStudio console.
  3. In the navigation pane, choose Assets > Asset Maintenance.
  4. Select Received Assets > All, as shown in Figure 1.

    Figure 1 Received asset management

  5. Click Return in the Operation column of the desired asset to go to the Select Assets to Return dialog box, as shown in Figure 2.

    Figure 2 Selecting assets to return

  6. Select the asset to return, enter the reason for returning the asset, and click OK.

    After the asset is returned, the Assets > Asset Maintenance > Returned Assets page is displayed. You can view the task corresponding to the returned asset, as shown in Figure 3.

    Figure 3 Returned asset management

  7. On the Assets > Asset Maintenance > Asset Return Tasks page, the asset administrator can view the task corresponding to the returned asset, as shown in Figure 4.

    Click View in the Operation column of the task. On the Transfer Task Details page, you can view the reason for returning the asset.
    Figure 4 Asset return task management