Supervising License Products

After purchasing a product, check order details and seller information under My KooGallery > Service Supervision. This section describes the acceptance procedure.

Overall Process

Click to enlarge

Accepting a Product

Log in to Huawei Cloud KooGallery and go to the My KooGallery > Service Supervision page.
Set search criteria and click Accept Service in the Operation column of the row containing the target transaction record.
If you are satisfied with the product, click Accept Service.
In the displayed dialog box, click OK.

If the seller delays processing your order, go to My KooGallery > Purchased Apps, click Resource Details next to the target product, obtain the seller's contact information, and communicate with the seller about the delivery issue or submit an appeal to KooGallery. For details, see Initiating an Appeal.

Parent topic: Service Supervision

Previous topic: Service Supervision

Next topic: Supervising SaaS Products

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.

Chatbot