Disassociating Member Accounts

You can submit a request for disassociating member accounts on the Organizations and Accounts page. Member accounts can accept or reject such request on the My Master Account page.

Precautions

To disassociate a member account from its master account, both accounts must meet the following requirements:

The member account does not have unreclaimed fund.
The member account does not have unreclaimed credit.
The member account does not have unreclaimed cash coupons.
The member account is not in credit arrears.
The master account is not suspended.

If you disassociate a member account from your master account, you can no longer allocate funds to or withdraw funds from the member account, and you do not have any permissions for the member account.

Submitting a Disassociation Request to a Member Account

Go to the Organizations and Accounts page.
Locate the row containing the organization whose member account will be disassociated from, and click Expand All next to the number of associated accounts.
Locate the member account. In the Operation column, choose More > Disassociate Account.

Before the member account accepts the disassociation request, you can choose More > Cancel Disassociation in the Operation column to cancel the disassociation request.
In the Disassociate Member Account dialog box that is displayed, click OK.
The system displays a message indicating that the operation is successful.