Sending Back the Teleport

After the Teleport is powered off and packed, contact the nearby logistics provider to send the Teleport back to the selected Huawei Cloud DC. Log in to DES Console and view the order details to obtain the DC address, contact person, and phone number.

• If the Teleport is damaged during its mail-back, you are liable for the compensation.
• If the Teleport is damaged by Huawei after it is received, Huawei is responsible for the fees generated during the second transmission. In addition, Huawei must ensure that your data is intactly transmitted to OBS.
• Cross-border transportation is not supported. A Teleport cannot be transferred to an address other than the country or region selected when the service order is created.