Updated on 2023-10-11 GMT+08:00

Resetting Cloud Phones

Resetting a cloud phone refers to restoring the cloud phone OS to the initial state, and all data generated on the cloud phone will be deleted. You can perform this operation if the cloud phone system crashes and cannot be recovered.

The cloud phone cannot be restored after being reset. Exercise caution when performing this operation.

Procedure

  1. Log in to the management console.
  2. In the upper left corner, select the region where the target cloud phone is located.
  3. On the Service List page, choose Compute > Cloud Phone Host.

    The CPH console is displayed.

  4. In the navigation pane on the left, choose Instances.
  5. In the cloud phone list,
    • Select the target cloud phone and click Reset in the Operation column.
    • Select multiple cloud phones and click Reset in the upper left corner of the list.
  6. In the right pane, click OK.
    Figure 1 Reset confirmation

    If the cloud phone enters the Resetting state, the cloud phone is reset successfully.

    • You can also select Update Phone Image and enter the image ID to update the cloud phone image. If you select multiple cloud phones, you can modify their images in batches.
    • If you access a cloud phone through ADB and reset the cloud phone to change its image to an earlier version (for example, from AOSP 9.0 to AOSP 7.0), the cloud phone may be offline. In this case, run the adb disconnect ip:port command to disconnect the cloud phone, then run the adb connect ip:port command to reconnect the cloud phone. Then you can view the cloud phone screen.

Execution Result

The cloud phone enters the Running state. If the cloud phone is in the Stopped state before the reset, it will be automatically started after the reset.

Associated APIs

Resetting Cloud Phones