Help Center/ Customer Engagement Center/ User Guide/ Agent Guide/ OpenEye Help Document/ Introduction to System Settings/ Log Upload Settings

Updated on 2025-11-07 GMT+08:00

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Log Upload Settings

Configure the IP address and port number of the NSLB and manage certificates in the OpenEye. You can invoke the HTTPS interface of the CMS to upload logs and collect fault information. In CTI pool mode, the OpenEye synchronizes logs to one NFS or NAS that is unspecified. Therefore, logs need to be obtained from two NFSs or NASs.

Figure 1 OpenEye uploading log files to the file server through the HTTPS interface

Obtaining the NSLB Certificate
Configuring OpenEye Log Upload Settings
Collecting Logs

Parent topic: Introduction to System Settings

Previous topic: Server Settings

Next topic: Obtaining the NSLB Certificate

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