Help Center/ Customer Engagement Center/ User Guide/ Tenant Administrator Guide/ Managing the Notification Center/ Configuring M365 Applications
Updated on 2025-11-07 GMT+08:00
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Configuring M365 Applications

You can configure an application template of the M365 channel.

Procedure

  1. Sign in to the AICC as an administrator and choose Configuration Center > Access Configuration > M365 Application Configuration.
  2. Click New to add an application.

    Figure 1 Creating an application
    • Application Name: Enter a customized application name.
    • Azure Tenant ID: Contact O&M personnel to obtain the directory (tenant) ID in the Microsoft Azure account applied for and configured during email channel access.
    • Application ID: Contact O&M personnel to obtain the application (client) ID in the Microsoft Azure account applied for and configured during email channel access.
    • Token Application Mode: Select a value based on the M365 configuration. The options are Application Password and Certificate Credential.
    • Application Password: This parameter is mandatory only when Token Application Mode is set to Application Password. Contact O&M personnel to obtain the client password in the Microsoft Azure account applied for and configured during email channel access.
    • Password Expiration Date: This parameter is mandatory only when Token Application Mode is set to Application Password. Contact O&M personnel to obtain the expiration date of the client password configured in the Microsoft Azure account applied for and configured during email channel access.
    • Public Key Certificate File: This parameter is mandatory only when Token Application Mode is set to Certificate Credential. Contact O&M personnel to obtain the public key certificate file exported from the Microsoft Azure account applied for and configured during email channel access. Before selecting a file, sign in to the AICC as a tenant administrator, choose Configuration Center > System Management > Certificate, and import the file.
    • Private Key: This parameter is mandatory only when Token Application Mode is set to Certificate Credential. Contact O&M personnel to obtain the certificate private key obtained for the Microsoft Azure account applied for and configured during email channel access.
    • Enable HTTPS Certificate: Select whether to enable certificate verification.
    • Certificate File: When Enable HTTPS Certificate is enabled, a certificate file needs to be configured. For details, see 1.

  3. Click Save.
  4. Click Validate to check whether the application configuration is correct. If the configuration is correct, the message "Verification succeeded" is displayed.
  5. (Optional) Select a created application template. The following operations are supported:

    • Click Delete to delete the created application template.
    • Click Edit to modify template parameters. For details, see 2.